Empower your IT team

Empower your IT team with ITIL and ITSM training

ITIL 4 expands on the previous version of ITIL with a practical and flexible approach for the new world of digital transformation. It is a vendor-neutral, technology-agnostic framework to address service management challenges by reshaping many established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, including Lean, Agile, and DevOps. ITIL 4 will equip organizations to adapt their service management to meet today's IT challenges.
Delivering the utmost business value - accelerated growth, reduced costs, mitigated risk, and business alignment - requires a highly skilled team. With the right training partner, you can redefine practices and processes, identify potential resistance to change, enlist leaders who can evangelize the program, and win overall staff support.
Hewlett Packard Enterprise offers ITSM courses and custom training solutions that enable IT professionals to enhance service management practices and align with business processes to make sure value is achieved.