Data sheet

HPE CSUR Update Service for HPE ConvergedSystem for SAP HANA

Service overview

Keeping your CS500 and CS900 HPE ConvergedSystem for SAP HANA appliances running at peak performance is critical. But maintaining the overall health and versioning of the appliance infrastructure - servers, storage, and networking - as well as their associated firmware and drivers, can be daunting. The HPE CSUR Update Service is a one-time technical service that provides a remote review and implementation of the available updates to drivers, firmware, and select management software for your HPE ConvergedSystem for SAP HANA appliances. This update service takes into account the relevant revision interdependencies of the HPE ConvergedSystem.
Updates to HPE ConvergedSystem appliances are periodically necessary to keep your system up to date, and are intended to help prevent issues caused by known problems and enable you to obtain product enhancements as they are made available. Specialized technical resources from Hewlett Packard Enterprise will perform the identified in-scope updates remotely, working with your organization to determine the appropriate schedule and implementation with the goal of reducing disruption to your IT environment.

Service benefits

  • Delivers driver, firmware, and select management software updates to your HPE ConvergedSystem for SAP HANA appliances in a way that is intended to reduce unplanned disruption to your IT environment
  • Potentially improve system performance and reduce downtime