Data sheet

HPE Database Upgrade Service for HPE ConvergedSystem for SAP HANA

Service overview

Keeping your CS500 and CS900 HPE ConvergedSystem for SAP HANA appliances running at peak performance is critical. But maintaining the versioning of the appliance SAP HANA database can be daunting. The HPE ConvergedSystem for SAP HANA database upgrade service is a one-time technical service that provides remote implementation of available SPS upgrades to the SAP HANA database as further described below. This service provides an upgrade to the most currently HPE certified SAP Support Package Stack (SPS), but does not include upgrades from SAP HANA 1.0 to SAP HANA 2.0. This upgrade service is designed to take into account the relevant revision interdependencies of the HPE ConvergedSystem.
Upgrades to HPE ConvergedSystem appliances are periodically necessary to keep your system up to date, and are intended to help prevent issues caused by known problems and enable you to obtain product enhancements, as they are made available. Hewlett Packard Enterprise specialized technical resources will perform the identified in-scope upgrades remotely, working with your organization to determine the appropriate schedule and implementation with the goal of reducing disruption to your IT environment.

Service benefits

  • Install SAP HANA SPS database software upgrades to your eligible HPE ConvergedSystem for SAP HANA appliances in a way that is intended to reduce unplanned disruption to your IT environment
  • May contribute to improved system performance and reduced downtime