Data sheet

HPE Nimble Storage Proactive Support Manager Service

Service overview

Given the critical role that storage plays in meeting changing SLAs up the enterprise data center stack, it is no surprise that precious IT resources can often be consumed with management and support practices across the entire storage lifecycle. It includes planning and sizing, upgrades, monitoring, reporting, data protection, and support case management, along with many other tasks that can take time and effort away from business-building IT projects.
For enterprise organizations, or any organization with a sizeable deployment of HPE Nimble Storage flash arrays, an HPE Nimble Storage Proactive Support Manager (HPE PSM) Service can be enlisted to provide management and support services tailored to fit the exact needs of the organization. This helps freeing up valuable IT resources to focus on proactive projects.
The world-class proactive support team from HPE Nimble Storage support comprises some of the most experienced and reliable storage experts in the industry, and each HPE PSM leverages HPE InfoSight - our acclaimed cloud-connected support and management portal. HPE InfoSight utilizes predictive analytics to deliver deep storage health insights and expert guidance on how best to scale storage resources. As a result, HPE Nimble Storage support delivers a class of Customer support that challenges established support expectations in enterprise storage.