Solution brief

Make the most of your SAP HANA environment

Expert-level infrastructure support focused on a comprehensive SAP experience with lifecycle planning assistance and optional performance services for SAP HANA

HPE Datacenter Care for SAP HANA Solutions provides your IT staff with access to HPE experts who are focused on providing you a reliable SAP HANA experience on your supported HPE hardware. By partnering with your IT team, our HPE SAP HANA experts diagnose and provide technical resolutions for HPE infrastructure service events, as well as identify potential configuration and hardware-related issues that may impact your overall SAP HANA experience.

The HPE Datacenter Care for SAP HANA experience

  • Assigned account support team for a personalized experience
  • Access to HPE Center of Excellence (COE) for SAP HANA for expert guidance and support on HPE infrastructure
  • Escalation management assistance to help resolve complex questions and incidents
  • Flexible hardware support levels dependent on your needs